Starting at $8/ hr / CSR
No additional telephony, chat, SMS, security or reporting costs. Yearly contracts. Minimum team size of 6.
- No setup, hidden fees
- Bilingual Operators
- Dedicated Account Managers
- 24/7 Service
- Custom Call Scripting
- Local or Toll-Free Number
- Dashboard
- Message Delivery by Voicemail, Email & SMS
- Detailed Reports
- On-Call Schedule Management
- Free Call Patching
Starting at $ 10/ hr / IT staff
1 month notice for cancellation. Yearly contract. Minimum team size of 8.
Typical team includes:
- Team Lead – 1 FTE (full time equivalent)
- Business Analyst – 1 FTE (full time equivalent)
- Developer – 4 FTE (full time equivalent)
- Quality Assurance – 2