They’re very professional and very detailed. Their work shows a depth of understanding, not only of the technology but also of the market. It’s unique to see people that actually can leverage both of these to educate a community and customers, and bring these two elements together. It’s not easy, but they do it very well.
Please describe your organization.
GigaSpaces does web design and sells two products. The first product is an in-memory compute product. It’s called XAP. It’s a technology that sits between the application and the database in many cases and it’s designed for real-time big data scenarios. It is being implemented within almost every industry, whether it’s financial services, travel, homeland security, health care, or ecommerce. Our customers include Bank of America, Goldman Sachs, Kohl’s, QVC, United Healthcare, and many other Fortune 500 companies. The second product, around four years old, is called Cloudify. It deals with application orchestration and it draws inspiration from the cloud environment. It’s all about onboarding applications on the private-hybrid cloud. XAP is all about dealing with applications’ scalability around data access and data processing bottlenecks while Cloudify is about application management.
What is your position?
I’m the Deputy CTO at GigaSpaces. I oversee the entire technical activity of the teams in the United States: pre-sale, post-sale, and everything in between.
OPPORTUNITY / CHALLENGE
What business challenge were you trying to address with Nisos Technologies?
We are in many cases in the forefront of new, cutting-edge technology, and many times, there is some sort of education process to be done. Sometimes, there’s an integration process to be done with legacy systems and on both aspects the Nisos guys have been very helpful.
Please describe the scope of their involvement in detail.
On the integration front, many times the technology that we’re producing and sending needs integration with back-end legacy resources, for example, mainframe Oracle databases, and so on. One aspect of our work with Nisos that was very successful was having these legacy or back-end delivery systems interacting with our technology. This is called the delta server project, and it’s available on our website as part of our solutions and best practices package. This entire offering is being implemented by the Nisos team.
Beyond the technical implementation, we’re also leveraging the Nisos team for thought leadership, and pushing the idea for our community and for our blogging site. That’s another educational activity that we’re doing with Nisos. They’re very successful at it. They’re very professional and very detailed. Their work shows a depth of understanding, not only of the technology but also of the market. It’s unique to see people that actually can leverage both of these to educate a community and customers, and bring these two elements together. It’s not easy, but they do it very well.
How did you come to work with Nisos Technologies?
We usually worked with a small boutique shop that had special skills to address this cutting-edge innovation that we’re offering out there. We have learned from our experience that they have a very talented COO, Ronnie Guha. I’ve learned in the last few years that he is excellent, not only from the technical side but also from the business side. Ronnie is the gateway to the Nisos team. We generally present them with the technical challenge, and we produce a scoping document together. There’s no long process of adaptation or a back and forth process to get the scoping document and deliver.
Could you provide a sense of the size of this initiative in financial terms?
I’m not sure it makes sense for me to expose those details. We’re usually working with a small boutique shop, which has very special skills, and it doesn’t come cheap. But, the value that we’re getting is so high, that we’re willing to pay those prices. If you want the best, you have to pay for it.
What is the status of this engagement?
We had our first engagement one and a half to two years ago. Every now and then, we have a new project.
RESULTS & FEEDBACK
Could you give any feedback from this engagement?
If I were to give them a letter grade, I would say A+. They have definitely delivered.
What distinguishes Nisos Technologies from other providers?
Nisos Technologies’s ability to understand the market really sets them apart. This is cutting-edge technology with so many moving targets. They have quite a bit of history with this market, especially in memory compute, virtualization, cloud, and special geo-location based technology. From what we’ve seen, they deliver very well, and we’re planning to use them for many other projects in the future.
Is there anything Nisos Technologies could have improved or done differently?
We know that when we’re asking someone to expand their skill set, it means that it might impact their existing business. We always want to work with a best-of-breed company. We like to pick and choose who we work with because we know we’ve got this skill set, and we’re not asking them to go beyond their specific skills. The only thing I might suggest is that they develop a better understanding of the new virtualization or open stacks technology that’s out there. This could even allow them to generate more business.